Privacy Policy

1. Introduction

This Privacy Policy explains how your personal data is collected and processed when you visit www.paulvanhoeydonck.be ("the Website"). The website is developed and maintained by Serfeo, acting as a data processor on behalf of the website owner.

We comply with the General Data Protection Regulation (GDPR) and are committed to transparency, privacy, and user control.

2. Data Controller

Paul Van Hoeydonck Website Owner
Paul Van Hoeydonck
Antwerp, Belgium
Email: paul.vanhoeydonck@skynet.be

3. Data Processor

Serfeo
Business automation agency
Email: serfeo28@gmail.com
Responsible for technical setup, data storage, and automation.

4. What Data We Collect

a) Via Contact Form

We collect:

• Full Name
• Email Address
• Message content
• Timestamp

Why: To respond to your inquiry, notify the owner, and optionally confirm your submission via email.

Legal basis: Consent (you must check a box before submitting the form).

Storage: Data is securely stored, hosted within the EU or with GDPR-compliant configurations.

Also: An email confirmation is sent to:

• You (the visitor) confirming we received your submission
• The owner of the website (or their team) to inform them of a new inquiry

b) Cookies & Tracking

This site uses cookies to enhance the experience and monitor performance.

We use a cookie banner to collect your consent before any non-essential cookies are set. You may reject or customize preferences.

c) Google Analytics & Tag Manager

We use:

• Google Analytics 4 (GA4) to monitor website usage
• Google Tag Manager for easier integration of tools

Data Measures:

• IP addresses anonymized before processing
• No personal data is sent to Google
• We have a Data Processing Agreement with Google
• Data retention is limited to 14 months

5. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw your consent at any time
• Object to processing
• File a complaint with the Belgian Gegevensbeschermingsautoriteit

To exercise your rights, contact: paul.vanhoeydonck@skynet.be

6. Data Protection

We implement:

• Secure data storage
• SSL encryption
• Controlled access to the data
• Consent logging

7. Data Sharing

We do not sell your data. We may share it only with:

• Our hosting/database provider
• Email delivery tools to send notifications
• Google (analytics, anonymized)

All third parties are GDPR-compliant or have Standard Contractual Clauses in place.

8. Retention

• Contact form submissions: 12 months
• Analytics data: 14 months
• Email logs: max 6 months

9. Updates to This Policy

We may change this policy if our processes or laws change. The latest version will always be available on this page.